Refund policy

We offer returns or replacements only in cases where the iPhone case is damaged, defective, or incorrect when delivered.

Eligibility for Return, Replacement or Refund

To be eligible for a return, replacement, or refund, a clear and continuous unboxing video is mandatory. The video must be recorded from the beginning without any cuts or edits and must clearly show:

• The sealed package before opening
• Shipping label and order details
• Complete unboxing process
• The iPhone case received
• Any damage, defect, or incorrect product clearly visible

Claims without a proper unboxing video will not be accepted.

Time Limit

Return or replacement requests must be raised within 48 hours of delivery. Please share your Order ID, issue details, and complete unboxing video with us within this period.

Product Condition

The iPhone case must be unused and in its original condition and packaging. Products that show signs of use, damage caused after delivery, scratches, stains, or modifications are not eligible for return or replacement.

Refund Processing

Once your return/refund request is reviewed and approved, the refund will be processed within 5–7 business days to the original payment method, where applicable.

Important

We reserve the right to reject any return, replacement, or refund request that does not meet the above conditions or where the required unboxing video is not provided.